return shipment

If you want to return an item, it's very easy.

You have two options:

  1. You simply send the package back to the sender (us) and assume the return costs. These costs will then be issued in double the amount as a voucher. If the return e.g. B. cost 5 €, you will receive a voucher worth 10 € from us.
  2. Or you can simply request a return label using this form or via our Telegram account @MASSOLDDESIGN

In order to save paper and protect the environment at the same time, we do not include a return label in every package. Thank you for your understanding.